Updated March 27, 2023

Privacy Disclaimer

Notice: ‘We’, ‘Us’, ‘Our’ ‘Ivy Dental’, refers to Ivy Dental and their related entities and bodies corporate. ‘You’, ‘Your’ refers to individual patients or customers.

At Ivy Dental, we understand the importance of privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our services.

Collection of Personal Information

Ivy Dental collects personal information from you when you make an appointment, fill out a patient form, or communicate with us through our website, email, phone, or in person. The personal information we collect may include your name, address, phone number, email address, date of birth, health history, insurance information, and payment information.

Use of Personal Information

Ivy Dental uses your personal information to provide you with dental care and related services, such as scheduling appointments, maintaining your dental records, processing payments, and communicating with you about your dental health. We may also use your personal information to improve our services, conduct research, and comply with legal requirements.

Disclosure of Personal Information

Ivy Dental may disclose your personal information to third-party service providers who assist us in providing dental care and related services. These third-party service providers may include dental laboratories, insurance companies, and technology providers. We only disclose the personal information necessary for these service providers to perform their functions and require them to protect the confidentiality of your personal information.

Ivy Dental may also disclose your personal information to regulatory authorities, law enforcement agencies, or other third parties when required by law or in connection with legal proceedings.

Protection of Personal Information

Ivy Dental takes reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We maintain physical, technical, and administrative safeguards to protect your personal information from loss, theft, or misuse.

Access to Personal Information

You may access, correct, or update your personal information at any time by contacting us. We will make reasonable efforts to respond to your request within a reasonable time.

Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on our website and notify you of any material changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at smile@ivydental.com.au.