Enough time for a thorough examination, necessary imaging, and an unhurried conversation.
A first visit to Ivy Dental usually takes 45 to 60 minutes and includes a comprehensive examination, digital X-rays if needed, a discussion of findings, and a clean where clinically appropriate. Available at Everton Park and Nundah, open 7 days.
Your first appointment
A clear first visit, from the start.
Allow 45 to 60 minutes. We listen to what brought you in, complete a thorough assessment, explain any recommended X-rays, and discuss indicative costs before further treatment. No referral is needed.
Everton Park and Nundah. open 7 days. All major health funds accepted.
At a glance
The practical details before you arrive.
For a comprehensive check-up, clean, and bitewing X-rays when clinically indicated. Other or additional imaging starts from $40 per film.
Bring your health fund card, medication details, relevant referrals, and previous X-rays if available.
During the appointment
What happens during your first visit.
The appointment begins with the reason you booked. Your dentist then gathers the information needed to give you a useful assessment and a clear next step.
- 01
Start with the reason for your visit.
Your dentist asks what brought you in, what you would like help with, and whether anything feels urgent or uncomfortable. - 02
Review your health and dental history.
If we send you a Dentally Portal link, use it to complete your medical history before the appointment. The portal link is for your forms, not for booking the appointment. If no link is sent, arrive about 10 minutes early and the team will help. - 03
Complete a thorough examination.
Your dentist examines your teeth, gums, jaw, and soft tissues. Digital X-rays may be recommended when they are needed to see areas that are not visible during the examination. - 04
Discuss the findings and options.
We explain what we found in plain language. If care is recommended, you receive the options, indicative costs, and a suggested sequence without pressure to decide immediately. - 05
Clean where clinically appropriate.
A clean can often be completed during a check-up and clean appointment. If gum treatment or another priority should come first, your dentist will explain why.
Before you arrive
Bring what you have. We can help with the rest.
A few details prepared in advance can save time. If something is unavailable, still come to the appointment and let the team know.
Useful to bring
Health, fund, and treatment information.
- Health fund card, if applicable
- Medicare or concession card, if relevant
- A list of current medications and allergies
- Referral letters or previous X-rays, if available
- Questions or comfort preferences you want to discuss
Forms and costs
Complete forms before the visit, or arrive early.
If we send you a Dentally Portal link, it is for completing your medical history. Your appointment is booked separately. If no form link is sent, arrive about 10 minutes early and the team will help.
Check-up and clean appointments start from $220. Fees are indicative, and assessment determines the final treatment cost.
View the full price guideA gentler first step
Nervous about visiting the dentist?
Tell us when you book. We can explain before we proceed, check in regularly, and pause whenever you need. There is no judgement about how long it has been.
At your pace
You remain in control of the appointment.
Agree on a pause signal, ask questions as they arise, and tell the dentist which parts of dental care are difficult for you.
Explore nervous-patient care
A manageable plan
Assessment first, then the priorities.
If completing everything in one visit is not right for you, the dentist can explain what matters now and plan the next step.
Choose a clinic
First visits at two Brisbane clinics.
Everton Park and Nundah offer first-visit appointments seven days a week. Public holiday hours may vary.
HCF Preferred Provider
Everton Park
471 South Pine Road. Free on-site parking directly in front of the practice. Mon to Fri 8am to 5pm · Sat and Sun 9am to 5pm.
Clinic details and bookingMedibank Preferred ProviderNundah
20 Nellie Street. Free on-site parking, nearby street parking, and Nundah train station a short walk away. Mon to Fri 8am to 5pm · Sat and Sun 9am to 5pm.
Clinic details and bookingCommon questions
First visit FAQ.
Appointment length, costs, health funds, children, and what to expect if it has been a while.
Do I need a referral to visit Ivy Dental?
No referral is needed. You can book directly online or by phone. If another dentist or GP has given you a referral, bring it and we will include it in the assessment.
How long does a first appointment take?
Allow approximately 45 to 60 minutes for a comprehensive first visit. This gives time for the examination, any necessary X-rays, and a useful discussion of the findings and options.
What if I have not been to a dentist in a long time?
That is common. We start with an assessment, explain what we find without judgement, and work through the priorities at a manageable pace.
Can I book just a clean?
Most new patients begin with a check-up and clean so the dentist can assess gum health, X-ray needs, and whether cleaning is appropriate that day. You can discuss every part of the visit before it begins.
What does a first visit cost at Ivy Dental?
A comprehensive check-up, clean, and bitewing X-rays when clinically indicated starts from $220. Other or additional imaging and treatment are discussed and quoted separately before proceeding.
Does Ivy Dental accept my health fund?
All major Australian health funds are accepted, with HICAPS available for eligible on-the-spot claims where a policy applies. Everton Park is an HCF Preferred Provider, and Nundah is a Medibank Preferred Provider.
Can I book my child as a patient?
Yes. Ivy Dental treats children of all ages. CDBS eligibility is not automatic. For eligible children aged 0 to 17, CDBS-covered items are bulk billed at $0 out of pocket while the remaining Medicare balance covers the planned items.
What if I am nervous about visiting the dentist?
Tell us when you book or arrive. We explain each step, check in regularly, and work at your pace. You can pause at any point.
Your first appointment
Ready for a clear first step?
Book online, or call if you want help choosing the right appointment.
Indicative pricing is confirmed after clinical assessment.