Eligible claims can be processed through HICAPS where the patient policy and treatment item apply.
Ivy Dental accepts all major Australian health funds with HICAPS on site. Everton Park is an HCF Preferred Provider, while Nundah is a Medibank Preferred Provider.
Health funds
Know what your fund means at each clinic.
We process all major Australian health funds through HICAPS on site. Everton Park is an HCF Preferred Provider. Nundah is a Medibank Preferred Provider. Your policy and treatment items determine the rebate and gap.
All major health fundsHICAPS on sitePreferred-provider details by clinic
At a glance
Three details that prevent confusion.
This arrangement is specific to Ivy Dental Everton Park and eligible HCF members.
This arrangement is specific to Ivy Dental Nundah and eligible Medibank members.
Preferred providers
The fund arrangement follows the clinic.
Preferred-provider status may affect rebates for eligible members, but it does not make every service gap-free. Confirm your policy, remaining limits, and expected benefit before larger treatment.
HCF Preferred Provider
Everton Park
Patients with eligible HCF extras cover may receive preferred-provider rebates at Ivy Dental Everton Park. The rebate and gap depend on the member policy and treatment items.
Everton Park clinic detailsMedibank Preferred ProviderNundah
Patients with eligible Medibank extras cover may receive preferred-provider rebates at Ivy Dental Nundah. The rebate and gap depend on the member policy and treatment items.
Nundah clinic detailsHICAPS
How health fund claiming works.
The fund sets your benefits. Ivy Dental can process eligible claims and provide item numbers and written costs for you to check.
- 01
Bring your health fund card.
Tell the team which fund and extras policy you hold. Cover, waiting periods, and remaining limits differ between members. - 02
We submit eligible items through HICAPS.
Where your policy and the treatment item apply, the claim can usually be processed at the clinic on the day of treatment. - 03
You pay any applicable gap.
The gap is the treatment fee less the benefit paid by your fund. A preferred-provider arrangement does not guarantee a zero gap. - 04
Confirm larger treatment before it starts.
We can provide item numbers and an itemised written quote so you can ask your fund about expected benefits before proceeding.
Bupa, nib, HBF and other funds
All major funds can be claimed on site.
Ivy Dental is not a preferred provider for every fund. All major Australian extras policies can still be processed through HICAPS where the policy and treatment item apply.
At the appointment
Bring your current health fund card.
- Eligible claims can be submitted through HICAPS
- The fund benefit is shown before any applicable gap is paid
- Cover depends on the policy and treatment item
Before larger treatment
Use item numbers to check the expected benefit.
We can provide an itemised written quote. Give the treatment item numbers to your fund to confirm expected rebates, waiting periods, and remaining annual limits.
View indicative pricesChild Dental Benefits Schedule
Check CDBS eligibility and balance first.
The Child Dental Benefits Schedule can cover up to the indexed benefit cap over two consecutive calendar years for eligible children aged 0 to 17. Eligibility is not automatic.
Up to $1,158 over two consecutive calendar years.
CDBS eligibility is not automatic. For eligible children, CDBS-covered items are bulk billed at $0 out of pocket at Ivy Dental while the planned items are covered by the remaining Medicare balance. Ivy Dental can check CDBS eligibility and remaining balance before treatment. Families can also check through a Medicare online account linked to myGov or call the Medicare program line on 132 011.
Services Australia CDBS guideCommon questions
Health fund FAQ.
Preferred-provider locations, HICAPS claims, other major funds, and CDBS eligibility.
Is Ivy Dental an HCF Preferred Provider?
Ivy Dental Everton Park is an HCF Preferred Provider. Rebates and gaps still depend on your HCF policy, level of extras cover, annual limits, waiting periods, and the item numbers used.
Is Ivy Dental a Medibank Preferred Provider?
Ivy Dental Nundah is a Medibank Preferred Provider. Your rebate and gap depend on your Medibank policy, waiting periods, annual limits, and the treatment item numbers.
Can I claim Bupa, nib, HBF, or another fund?
We accept all major Australian health funds with HICAPS on site, including Bupa, nib, HBF, HCF, and Medibank where the patient policy and treatment item apply. Bring your health fund card so eligible claims can be processed at the appointment.
Can Ivy check my health fund rebate before treatment?
We can check remaining benefits for many funds through HICAPS and provide item numbers so you can confirm expected rebates with your fund before treatment begins. Your fund is the final source for benefit and policy information.
Does preferred-provider status mean no gap?
No. Preferred-provider arrangements may affect rebates for eligible members at the specified clinic, but they do not make every treatment gap-free. The gap depends on your policy, remaining limits, and treatment items.
Does Ivy Dental bulk bill CDBS?
CDBS eligibility is not automatic. For eligible children, CDBS-covered items are bulk billed at $0 out of pocket at Ivy Dental while the planned items are covered by the remaining Medicare balance. Ivy Dental can check CDBS eligibility and remaining balance before treatment. Families can also check through a Medicare online account linked to myGov or call the Medicare program line on 132 011.
Before you book
Unsure how your fund applies?
Call with your fund details, or book online and bring your current health fund card to the appointment. Your fund remains the final source for benefit and policy information.
All major health funds are accepted. Rebates and gaps depend on the member policy and treatment items.