A Dental Emergency in North Brisbane: Where to Start
When a tooth breaks during dinner, your child takes a hit to the mouth at weekend sport, or you wake up at 3am with unbearable tooth pain, clear thinking is difficult. You need to know what to do first and where to go.
This guide is written for north Brisbane residents. It covers what qualifies as a dental emergency, what to do in the most common situations, and how to access urgent dental care in the Everton Park, Nundah, and surrounding suburbs.
What Counts as a Dental Emergency
Not every dental problem is an emergency, but some situations may benefit from prompt or same-day assessment.
True emergencies (seek care immediately):
- A knocked-out permanent tooth. Time is critical. The tooth may be reimplanted if you act within 30 to 60 minutes.
- Severe facial swelling affecting breathing or swallowing.
- Uncontrolled bleeding from the mouth after trauma or extraction.
- A tooth pushed into the gum (intruded) or displaced sideways by trauma.
- Jaw fracture or suspected jaw fracture.
Urgent situations (same-day or next-day appointment):
- Severe toothache that is not controlled by over-the-counter pain relief.
- A broken, cracked, or chipped tooth with exposed nerve tissue or sharp edges.
- A dental abscess with swelling, pain, or fever.
- A lost filling or crown that is causing pain or sensitivity.
- Trauma to the mouth that has loosened a tooth.
Non-urgent but should be seen soon:
- A small chip with no pain.
- A lost filling with no sensitivity.
- Mild tooth sensitivity that has developed gradually.
For a more detailed overview, see our guide on what counts as a dental emergency.
What to Do Before You Reach the Dentist
Knocked-Out Tooth
- Pick the tooth up by the crown (the white part). Do not touch the root.
- If the tooth is dirty, rinse it briefly under milk or saline. Do not scrub it.
- If possible, gently push the tooth back into the socket and bite on a clean cloth to hold it in place.
- If you cannot reimplant it, store the tooth in milk, saline, or the patient's saliva (inside the cheek).
- Contact a dentist immediately and travel there as soon as possible.
For a full step-by-step guide, see our post on what to do with a knocked-out tooth.
Severe Toothache
- If over-the-counter pain relief is suitable for you, follow the product label. Ask a pharmacist or clinician before combining medicines.
- Apply a cold compress to the outside of the cheek for 15 to 20 minutes.
- Avoid very hot or cold food and drink.
- Do not place aspirin directly on the gum. This causes chemical burns.
- Call your dentist for a same-day appointment.
Broken or Chipped Tooth
- Rinse the mouth gently with warm water.
- If there is bleeding, apply gentle pressure with clean gauze.
- Save any fragments of the tooth.
- If a sharp edge is cutting your cheek or tongue, cover it with dental wax or sugar-free chewing gum temporarily.
- Book a same-day or next-day appointment.
For more on broken tooth treatment options, see our guide on broken tooth: filling, crown, or extraction.
Abscess or Facial Swelling
- Do not attempt to drain the abscess yourself.
- Rinse gently with warm saltwater to reduce discomfort.
- Take over-the-counter pain relief.
- If swelling is affecting your ability to breathe or swallow, go directly to the emergency department.
- Otherwise, call your dentist for an urgent same-day appointment.
Emergency Dental Care at Ivy Dental
Ivy Dental provides emergency care in north Brisbane at Everton Park and Nundah. Both clinics are open 7 days, and emergency appointments can be booked online at any time.
How to access emergency care:
- Book an emergency appointment online at any time.
- During opening hours, call (07) 3266 7120 for phone triage and booking help.
- Describe the problem when booking. Appointment timing depends on clinical urgency and clinic capacity; same-day care is not guaranteed.
We are open 7 days a week, which means you do not need to wait until Monday for urgent dental care.
What to Expect at an Emergency Appointment
An emergency appointment focuses on diagnosing the problem and managing the immediate issue. This typically involves:
- A focused clinical examination of the affected area.
- X-rays if needed to assess the extent of damage or infection.
- Pain management and stabilisation.
- A clear explanation of the problem and your treatment options.
- Same-visit treatment where appropriate (drainage of an abscess, re-cementation of a crown, temporary restoration of a fracture).
Complex definitive treatment (such as root canal therapy or implant planning) may require a follow-up appointment, but the goal of the emergency visit is to address pain, infection, and immediate risk.
For a detailed walkthrough, see our guide on what happens at an emergency dental appointment.
Emergency Dental Costs
Emergency dental appointments at Ivy Dental include the consultation and any necessary X-rays. Treatment costs depend on what is required. A re-cemented crown is a different cost to an emergency extraction.
We provide a clear treatment plan and cost estimate before proceeding with any treatment. There are no surprise charges.
Most health funds provide rebates for emergency dental treatment. We process claims on-site via HICAPS. Payment plans may be available to approved applicants.
For more detail on emergency dental pricing, see our emergency dental costs guide.
When to Go to Hospital Instead
Some dental emergencies are better managed in a hospital emergency department than at a dental clinic.
Go to hospital if:
- Facial swelling is affecting your breathing or swallowing.
- You suspect a jaw or facial bone fracture.
- Heavy, uncontrolled bleeding that does not stop with 20 minutes of firm pressure.
- A dental injury accompanied by head injury, loss of consciousness, or confusion.
- Fever above 38.5 degrees with rapidly spreading facial swelling.
The Royal Brisbane and Women's Hospital and the Prince Charles Hospital are the closest major emergency departments to north Brisbane suburbs. For dental-specific hospital emergencies, the Royal Brisbane and Women's Hospital has an oral and maxillofacial surgery department.
Prevent the Next Emergency
Many dental emergencies are preventable with consistent care:
- Attend six-monthly check-ups so that cracks, decay, and gum disease are caught before they become emergencies.
- Wear a mouthguard during contact sports.
- Address tooth pain early rather than waiting for it to become severe.
- Replace old, failing restorations before they fracture.
North Brisbane Emergency Dental Care
If you have a dental emergency in Everton Park, Nundah, Stafford, Kedron, Mitchelton, Chermside, Clayfield, or surrounding north Brisbane suburbs, Ivy Dental can help.
Book an emergency appointment at any time, or call (07) 3266 7120 during opening hours for phone triage and booking help. We are open 7 days.

